We believe in thoughtful production over mass manufacturing. Most of our pieces are made to order, which allows us to reduce waste and ensure that each garment receives the attention it deserves.
Order Timeline:
Shipping & Order Processing Information
- Customized & Made-to-Order Garments: Each piece is lovingly handcrafted by our skilled artisans. For customized, made-to-order, or out-of-stock items, please allow two to three weeks for processing.
- Ready-to-Ship Items: If your preferred size is already available in stock, we strive to ship your order within one to two working days.
- Popular Styles in Stock: Certain styles, like our one-size cotton kurtas, are generally available off-the-shelf. Feel free to contact us to confirm availability.
- Sizes 3XL and Above: Kurtas in sizes 3XL and above are usually made to order to ensure the perfect fit.
- COD orders to be processed only after confirmation. We may ask for the token money for High RTO COD orders flagged by the system. A token money will also be required for customized pieces.
- Accelerated Delivery: Need your order faster? We offer same-day delivery in Delhi/NCR and next-day delivery in major metro cities and serviceable pin codes* for in-stock styles and sizes upon request.
- For shipping queries or to request expedited delivery, please reach out to us at support@muddnme.com or +91 70420 99110 (Call or WhatsApp)
*Only for prepaid orders which are confirmed by 11AM. Extra charges applicable
Shipping Details:
- We offer free shipping across India.
- We also ship internationally from our studio in Gurgaon, India, and shipping charges will be calculated at checkout based on your location.
- After dispatch, domestic deliveries typically arrive within 3 to 5 business days.
- International delivery timelines vary depending on the destination and customs processes.
Important: The above-mentioned timelines are considered to be guide only. MuddnMe is not responsible for delays due to customs clearance or payment issues for international deliveries or because of any local issues (such as strikes, public holidays, among others) for domestic deliveries. We will, however, support you in tracking and resolving any shipping concerns promptly.
Contact & Policies
Questions? Reach us at:
📧 support@muddnme.com | 📞 +91 70420 99110 (Call/WhatsApp).
Policies:
Shipping Policy | Cancellation & Refund Policy